Shipping & Return Policy

I am proud to offer Emotional Preparation
+ Acting Support Tools!

Check out the Cool Independent Acting Activities!

General Terms

If you receive an item that is broken upon Arrival please contact at SimonBlake@emotionalpreparation.com with a few pictures within 14 days.
or send a direct text.

IF the item was damaged upon arrival, which is very slight chance of occurring do make contact with us :). I will ship another or return your money (less any shipping).

There is a Restocking Fee charged up to $15 per item on unbroken returned items.

Unbroken Items cannot be returned after 14 days after arrival.

Returned Items are paid return shipping by customer and a determined restocking fee at our discretion (up to $15 per item) will be added.

917-963-6111 but please text first ( East coast time zone , EDT).

I do not offer refunds until after 30 days after purchase.

Please be patient with us and we will be patient with you.
Also be honest about your experience, it will help to make improvements.

Email: SimonBlake@emotionalpreparation.com
and orders@emotionalpreparation.com

Text First is Best or call:
Phone: 917-.963-.6111

Font Purchases

There are no refunds on fonts.

If there is a specific problem with a letter/ spacing in the fonts, please let me know.
If I agree with your assessment we will add or change specifications to meet your desires and send you an updated version.

If you suggest an improvement to the font emotionalpreparation.com reserves the right to sell it and utilize the new version of the font.

There are several font ideas that we are working to achieve results that reduce Dyslexia and make reading easier. It is just a matter of time before more fonts are being released that are in development.

Email: SimonBlake@EmotionalPreparation.com

Simon Blake
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