Shipping and Returns Policy
If you receive an item that is broken, please email us at Returns@EmotionalPreparation.com and orders@EmotionalPreparation.com with a few pictures within 14 days. We will ship another or return your money (less any shipping). You may reach us at 213-984-6898, but please text first (Richmond, East Coast time zone).
We will refund your money on the fonts with 40 days of purchase, if you find them completely not useful. However, we spent many many many hours on creating the Dyslexia Fonts and the price is quite small. There are no refunds for free fonts that are given if as gifts for purchasing other Dyslexia Support Tools.
If there is a specific problem with a letter/ spacing in the fonts, please let us know, and if we agree with your assessment we will add or change specifications to meet order and send you an updated version.
If you suggest an improvement to the font we reserve the right to sell it and utilize the new version of the font. There are several font ideas that we are working to achieve still actively and is just a matter of time before being released.
We will not offer refunds until after 30 days after purchase in United States.
There is no refunds until 60 days after purchase Internationally.
If you got the wrong size, please contact us and we will do our best to get the correct one out to you. If you ordered something by mistake, please let us know within 4 hours so we can halt the process.
Please be patient with us and we will be patient with you.
Thank You! Enjoy Love Dyslexia Products!
Latest posts by Simon Blake (see all)